ReelsOn is a relatively new player in the online casino industry, having launched its website within the past few years. Despite being a younger brand, it has quickly gained popularity among players due to its vast game library, user-friendly interface, and competitive bonuses.
Brand Overview
ReelsOn is owned by a company registered under the name “Casino Entertainment Limited” in Malta, which holds a valid gaming license from the Maltese https://reelson.co.nz/ Gaming Authority (MGA). This regulatory body ensures that all online casinos operating within its jurisdiction meet strict standards for fairness, security, and player protection. ReelsOn’s website is operated and managed by a team of experienced professionals who aim to create an enjoyable experience for players worldwide.
Registration Process
Signing up on the ReelsOn platform is a straightforward process that can be completed in just a few minutes. To start, users must click on the “Register” button located at the top-right corner of the homepage. A registration form will then appear on screen, requesting basic personal and contact information such as name, date of birth, email address, phone number, and country of residence.
New players are required to provide identification documents, including a valid passport or government-issued ID card, to verify their age and identity. This process typically takes up to 24 hours to complete but may take longer in certain cases. Once the verification is completed successfully, users can access all features on the platform, except for withdrawals, which require an additional one-day waiting period.
Account Features
Upon successful registration, players receive a unique username and password combination that provides secure access to their account. The dashboard displays a comprehensive overview of player statistics, including winnings/losses, balance history, and total deposits made. Players can also change settings such as language preference (currently English only), currency (available options include EUR, USD, GBP, CAD, AUD, and NZD), and two-factor authentication to enhance account security.
Bonuses
ReelsOn offers an attractive welcome bonus package designed for new players who meet the minimum deposit requirements. The sign-up offer consists of a 100% match up to $/€500 on the first three deposits:
- First Deposit: 100% match up to $/€200 (code REELS1)
- Second Deposit: 75% match up to $/€150 (code REELS2)
- Third Deposit: 50% match up to $/€150 (code REELS3)
A smaller bonus of 25 free spins is given for the first three deposits without a deposit required. Winnings generated from these spins are capped at $100, and any amount above that must be wagered an additional 10 times within seven days before withdrawal.
In addition to the welcome offer, ReelsOn provides various promotions for loyal players throughout the week, including Reload Bonuses, Free Spins Wednesday (30% match up to $/€150 every Monday), Thursday Turbo Boost ($50 deposit boost), and Daily Tournaments with cash prizes. Promotional details change frequently; check the website’s bonus section regularly.
Payments and Withdrawals
Players can make deposits via multiple payment methods such as Visa, MasterCard, Maestro debit cards (also known as Switch/Maestro), Bank Transfer, Paysafecard, and Neteller/ecoPayz for e-wallet transactions. Payment options differ slightly based on player’s jurisdiction.
ReelsOn has introduced a 5-Step Cash-out Process to enhance withdrawal security:
- Verification check: Ensuring account information is accurate.
- Withdrawal request submission
- Reviewing the validity of provided payment details (this may involve re-sending identification documents for verification).
- Approval and processing within 24 hours; if additional time is needed, an email will be sent to update players on status changes.
ReelsOn supports a vast array of currencies but does not offer e-wallet payments as alternatives or convert the cash-out into multiple denominations like some competitors.
Game Categories
The games library contains approximately six hundred different titles. Although this may seem modest compared to other top-tier platforms, ReelsOn boasts an impressive collection across major genres:
- Slots : An array of over 350 titles including progressive jackpots from leading game developers (Mega Moolah), classic and innovative themes like Aztec’s Millions or Starlight Kiss.
- Roulette variations include several high-roller options.
- Card Games : Poker, Blackjack versions with various stakes offered by different suppliers: Microgaming; NetEnt for their popular tables such as “Blackjack Professional,” while Evolution Gaming adds Live variants.
Popular developers powering these releases are:
- Microgaming
- Net Entertainment
- Betsoft
- Play’n Go
- iSoftBet
Software Providers
ReelsOn has forged partnerships with some of the most esteemed game providers in the industry, including Microgaming and NetEnt. This collaboration contributes to a diverse portfolio catering to distinct preferences among players:
- Mega Moolah , created by Microgaming, which is known for its numerous progressive jackpots.
- The Wolf Legend Megaways title by Play’n GO brings more engaging gameplay mechanics to the casino experience.
Some users may notice missing titles from the collection due to licensing restrictions in certain territories or simply not fitting within ReelsOn’s desired game strategy.
Mobile Version
ReelsOn supports mobile gaming, allowing registered players access their accounts and games via smartphone devices. Although there isn’t an explicit downloadable application available yet (this could be subject to change as more is learned about the company), users can navigate through a native app-like experience from within a compatible browser on Android or iOS.
Security and License
ReelsOn prioritizes player security; it adheres to all standard MGA guidelines for gaming regulations, secure servers storage, responsible gambling practices. Security measures implemented include but are not limited to:
- TLS (Transport Layer) encryption (Secure Sockets Layer)
- Regular auditing performed by third-party companies
Players can rest assured that sensitive data is protected by industry-grade standards and safety features.
Customer Support
The support team provides multilingual assistance for an array of languages supported, although it may only be reachable via email. ReelsOn’s knowledge base includes helpful information categorized into common questions, game guides and bonus rules; users will find detailed answers on troubleshooting problems they encounter while accessing services.
Players with urgent inquiries or other requests are encouraged to reach customer service agents through phone support Monday through Sunday from 08:00 am – 10 pm GMT.